best social work case management software

#Best social work case management software professional#

More recently, some efforts have been made to both emphasize and harness the power of the Internet to provide ongoing professional education and dissemination of evidence-based findings for social workers and mental health practitioners ( Holden, Barker, Rosenberg, & Cohen, 2012 Holden, Tuchman, Barker, Rosenberg, Thazin, Kuppens, & Watson, 2012 Powers, Bowen, & Bowen, 2011). Regardless of agency policy or therapist preferences, clients are realizing a wide array of options and associated advantages to receiving services through ubiquitous technologies ( Mishna, Bogo, Root, Sawyer, & Khoury-Kassabri, 2012). Therapeutic uses of technology in a social work context are varied, including online counseling, self-guided web-based interventions, videoconferencing with a social worker, virtual reality software, electronic social networks, email, and text messaging ( Reamer, 2013).

Parrott and Madoc-Jones (2008) challenge the limited use of technology for basic monitoring and managerial purposes, and instead have underscored the potential benefits of information and communication technologies that may empower clients and address social and economic isolation. However, there is growing evidence that technological tools can allow for increased access and availability, greater anonymity and avoidance of stigma, extended care interventions outside the bounds of a social worker's office, and enhanced communication between the client and social worker ( Barak & Grohol, 2011 Mohr, Burns, Schueller, Clarke, & Klinkman, 2013). As a result, there has been slower movement towards the actual implementation of innovative technology-based approaches in social work practice that meet clients' mental health needs ( Parker-Oliver & Demiris, 2006). Traditional approaches to social work mental health practice have highlighted the risks associated with the integration of technology into social work practice, citing concerns related to confidentiality, client trust, and depersonalization ( Parker-Oliver & Demiris, 2006). The field of social work has long been identified as a profession that emphasizes personal, client-centered relationships, and social workers have been relatively resistant to the advent of technology-based tools used for therapeutic purposes ( Parker-Oliver & Demiris, 2006 Parrott & Madoc-Jones, 2008).

Best social work case management software